How to view your website statistics

How to view your web statistics

So how is your website doing?  Do you cross your fingers and hope for the best?  Fortunately, you don't have to be left in the dark.  You can find this information out by viewing the website statistics, or SmarterStats, that come with each hosting account.  This is a great tool, and it's especially important if you have a business and if you are spending money on ad-words.

Logging into Smarter Stats

1. Go to
2. Login using your domain name and password
3. Press the "Open SmarterStats" icon under Services, as shown below:

This will open a new window where you can view your stats.  Note: If you do not see a new window open up, please disable any browser pop-up blockers before you click on the link.

Viewing Reports

To view a report, expand the Report Items menu on the left.  This will allow you to select the type of report you wish to see.

Common Stat Terminology

Hits - A hit represents a request to your web site for a file such as an image, a web page, or a CGI script. One web page may contain several related resources, and as a result, a visitor viewing one web page may trigger several hits. Hits generated as a result of an error (either a 400 or 500 level error) are not counted as actual hits to your site, and are kept separate from successful hits.

Page Views - A page view is a successful request for a file on your web site that is considered to be a page. These usually mean files with extensions such as .txt, .asp, .aspx, .php, etc. Views generated as a result of an error (either a 400 or 500 level error) are not counted as actual views for your site, and are kept separate from successful views.

Visits - Visits represent the total number of times people have visited your web site. A visit is counted whenever a web site user requests one or more files from the web server. If the user becomes idle for more than a certain amount of time (usually 20 minutes), a new visit is generated when they come back.

If you have any questions about the stat definitions, please press the help (?) icon in the upper-right corner of the page.

Custom Date Range

When you select a Report Item, SmarterStats provides you with a calendar on the right-hand side.  This will allow you to see the current week's worth of stats.  If you would like to expand this, press the Custom Date Range link underneath the calendar as shown below:

Advanced Stats

If you need to further refine your search, SmarterStats gives you the ability to "Data Mine".  Do to this, press the "Data Mining" link on the left hand side under Reports.  You can then select a report type, and press the Get Report button.

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